Dear all,

It’s uncertain times right now and we are all having to adjust. You may already have your own ways of coping and the resources that you’re using. But here at cliniQ we just want to make sure that we’ve got you covered.
We are continuing to run the services we can remotely. We have also compiled a list below of other services, activities and resources which may be of use to you during this time.
If you have any questions please get in touch.

Team cliniQ 

E-mail:   Text/Voicemail: 07545 143797 

cliniQ Services:

We have moved our counselling sessions online.  To complete an on-line application for counselling please use the following link:  Counselling Application Form 

If you would like help with the application process or have any other questions about our Counselling and Wellbeing services please contact us at   or text or Voicemail 07545 143797

cliniQ at the Caldecot Centre
The Caldecot Centre at King’s College hospital is running a limited face-to-face service in view of the coronavirus outbreak. Appointments are available for people with symptoms, cervical smears, hormone injections and hormone blood tests.
To book an appointment email:
Please attend the clinic at least 10 minutes before your appointment time. If you are late for your appointment we may not be able to see you. Please wear a face covering when you come for your appointment.  There is no walk-in service available.

If you need an STI screen and live in London you can access online testing at:

If you need contraception you can access our sexual health service here:

For information or advice please contact:

If you have any symptoms of fever, new continuous cough or loss of your sense of taste or smell you should self-isolate for seven days. You should not attend the clinic or your GP but should use the 111 online coronavirus service to find out what to do next.

If you are concerned you should call 111

For further information visit the NHS coronavirus website:

cliniQ’s yoga instructor Gosia is offering two free online yoga classes a week for people of all abilities. The classes are being offered over Zoom which you can download for free here:

Class details below, please contact cliniQ in advance for joining instructions:

• Wednesday at 7pm for Flow/ Restore/ Breath class.
• Saturday at 12pm for a dynamic, movement based class of Hatha Yoga.

Other support and resources:


QueerCare is helping people deal with the COVID-19 pandemic by providing guidance on how to do support for people effected in safe ways which do not spread the infection or put more people at risk, and helping people link up in local groups which do dispatch and safeguarding in effective ways. More information on how to receive or offer support here:

London LGBTIQ+ Mutual Aid Support, organised by Outside Project for LGBTQI+ people to request support from a neighbour:…/1FAIpQLSeY2kJIZ3CK_ZeVnK…/viewform

G(end)er Swap are still accepting and offering clothes donations:

The government has a register you can sign up to, if you are extremely vulnerable to Covid-19. This is for help with having food and medication delivered to your home:


Stonewall Housing are accepting new advice case referrals via their online referral form:
Their advice line is open as usual, from 10am – 1pm Monday – Friday 020 7359 5767

The Outside Project have opened up more hostel spaces as of 30th March 2020, referrals are through Stonewall Housing, via this form:

StreetLink London can help you access housing if you are
sleeping rough. Contact them by phone on 0300 500 0914, or through their website

Shelter provide free advice on housing and homelessness. Their helpline is open every day, 8am – 8pm weekdays, 9am – 5pm weekends.
Phone: 0808 800 4444


ACAS have up to date employment rights information available on their website:

Turn2Us have information about Covid-19, benefits and financial aid available on their website:


Galop are continuing to offer support about hate crime, sexual violence or domestic abuse by completing their online form at
Or by calling 020 7704 2040, open Monday – Friday 10am – 12.30pm / 1.30pm – 4pm

The National LGBT+ Domestic Abuse Helpline continues to be open the usual hours of:
Monday-Friday 10am – 5pm
Wednesday to Thursday: 10am – 8pm
Telephone: 0800 999 5428

London Friend’s specialist domestic abuse counselling service is open to referrals for video or telephone counselling (though it is operating a waiting list). You can self-refer via the London LGBT Domestic Abuse Partnership here:


Drink and Drugs News have published advice on drug use and Covid-19 here:

Antidote drug and alcohol support at London Friend is accepting new referrals via email:
To support yourself at home, Antidote have created some resources on their website to help you make changes from home, support yourself at difficult times, and links to their drug & alcohol harm reduction information:


Opening Doors London offer a telephone befriending service for LGBT+ people aged over 50 who would like to receive a weekly phone call. They are currently taking referrals by email and phone call 020 7239 0400.

The Outside Project is running online socials every day at 12pm and 6pm here: More information here:

Gendered Intelligence has moved their Youth Groups online in accordance with social distancing guidance. To join or find out more email with the subject ‘ONLINE YOUTH GROUPS’. Include your name, age, whereabouts you live in the country and if you are ok with being phone by a GI youth worker to first of all check-in and find out your needs for being involved, include your mobile number. You don’t have to send any details at first if you just want to ask us a question.


SWARM sex worker collective have set up an emergency fund for UK sex workers impacted by Covid-19. You can access the fund by sending them an email to or a message on twitter @sexworkhive or instagram @swarmhive.

National Ugly Mugs provide free updates about dangerous punters:
Their team are available Monday to Friday between 9am and 5pm on 0161 629 9861 or at

Free Movement are publishing regularly updated simple and clear information regarding Covid-19 and the UK Immigration System available here:

Prepster have published guides on sex and Covid-19:


Mindline Trans+ is an emotional and mental health support line for anyone identifying as trans, non-binary or gender variant, and their families, friends, colleagues and carers.
The phone line is open Mondays and Fridays 8pm to midnight.
Phone number: 0300 330 5468

Check out this list for free or fair-cost online wellness led by People of Colour, Womxn and Queer folks:…

Galop have created a resource about trans resilience in isolation, available here:

The national mental health charity MIND have published resources on Covid-19 and wellbeing:…/coronavirus-and-your-wellbeing

Headspace are offering free meditations to ‘weather the storm’:…


The London LGBT+ Switchboard helpline is offers listening and advice over phone and email.
Phone: 0300 330 0630 – open 10am – 10pm every day

The Samaritans listening service can be reached at any time.
Phone: 116 123

Advice published by Scottish Trans Alliance:

Some people who are on injectable hormones could find that their GP practice is unable to administer the injections at the current time. If this is the case, please ask your GP to switch you onto a different preparation of your hormones that don’t require injecting – you can give your GP all of the information they need by showing them this:…/Hormone-Treatment-Alternat…
This should allow them to smoothly change your prescription, but if they are still unsure they can contact one of the GICs for further advice.

2 April 2020

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12.1 CliniQ

The Directors of cliniQ

cliniQ is a Community Interest Company.  We are an holistic sexual health and well-being service for all trans people, partners and friends. We are a trans-led team, who offer a safe, confidential space for those who may not feel comfortable accessing mainstream services.

In recognition for our unique approach to service delivery, we were ‘highly commended’ by the NHS as ‘Inclusive Team of The Year 2016’ and received the 2014 Nursing Times award for ‘Enhancing Patient Dignity’

Our community wellbeing services are only partly funded

To donate to cliniQ and help support us click the button below

Our services include: