F A Q’s

Frequently Asked Questions

How physically accessible is CliniQ?

We believe all trans, non-binary and gender-diverse people in the community should have access to CliniQ services. Our Tuesday clinic (at the Caldecot Centre, King’s College Hospital, London) has step-free access via the main entrance and for all CliniQ rooms inside. The doors to the main entrance are automatic, and members of the CliniQ team will always be available to assist. More detailed physical accessibility information about the Caldecot Centre can be found here.

Our wellbeing appointments can also be done remotely via online call. Be sure to let us know what accessibility needs we can help with before your appointment by emailing your mentor or counsellor, or admin@cliniq.org.uk .

Will one of the nurses do my hormone injection for me?

Yes – if you don’t like to self-inject, and you can provide proof of prescription & photo ID, our nurses can help you with your injections. Drop in and see us on a Tuesday at our King’s College Hospital clinic.

Do you prescribe hormones, or referrals for surgery?

cliniQ is not a Gender Identity Clinic. We don’t provide hormones, hormone prescriptions or referrals for surgeons but we can support people in their transition in a number of ways. Our counselling team are experienced in helping trans* people explore their identities, and relationships, and our advice team can offer help around a range of issues, from hate crime, and sexual assault, to alcohol and substance use.

I’m not sexually active. How would cliniQ be useful to me?

We are much more than a sexual health clinic. We are a welcoming, drop-in space for the trans* communities. We offer free counselling, advice and support services and can advise on a range of wider well-being issues not related to sexual health.

I take hormones from the internet – Is there a way to do this safely?

cliniQ is non-judgmental service; as well as advice, we can provide liver function tests, which can help alert us to problems caused by hormone usage.

I’m not transexual/transgender/trans, I am… /I haven’t started transitioning/no-one knows I’m trans*, is cliniQ for me?

cliniQ is a queer inclusive, trans* space. We don’t decide who is ‘trans enough’ to use our service – if you feel marginalised by gendered spaces, mainstream sexual health clinics, or by only being offered the ‘M’ box, or the ‘F’ box, cliniQ might just be the service for you. All of our services (including counselling and advice) are also available to partners, friends and family of trans* people too.