Counselling at cliniQ

Please note***At the moment we are not taking any more applications for counselling.  We will update this page when we re-open our waiting list.  

For enquiries you can contact us by e-mail on:

Our counsellors can provide therapeutic support for individuals, couples and relationships.  We offer twelve free sessions of counselling, and are currently providing our counselling service online.  Our service is as flexible and responsive to your needs and schedule as possible.  We currently have a long waiting list and so, regretfully, from 1 November 2021 we will only be accepting new applications from people who reside in the Greater London area.

What is counselling?

Counselling offers a reflective, non-judgemental and non-directive space where you can explore your feelings confidentially with an experienced counsellor or psychotherapist. You may be seeking support in working through a current difficulty, changing old patterns, working through trauma, or navigating a big life change.

Due to Covid-19, we are currently providing all counselling services online by video-call (usually Zoom or Skype).  If video-calling is not possible for you, we can also offer sessions by telephone.

What issues can counselling help with?

You may be interested in counselling with CliniQ because you want a space to safely explore issues around gender identity. Equally, you may be seeking counselling for reasons unrelated to your gender, but need to know that your therapist understands and accepts this aspect of your identity. Your counsellor will not assume that your gender will be a focus of therapeutic work, but will be guided by what you bring to the sessions.

Counselling and psychotherapy can help with issues including:

Depression and low mood
Trauma and post-traumatic stress
Gender identity
Relationship issues
Sexual difficulties
Navigating conflicts
Suicidal thoughts
Difficulty regulating emotions
Experiences of oppression and marginalisation
Family relationships
Life changes
Feeling stuck
Low self-esteem
Loss and bereavement
Body image

Who provides counselling at CliniQ?

All CliniQ counsellors are either trans/non-binary themselves, or they are people who have close ties to the trans community and an understanding of trans experiences.

Our counsellors are insured, and fully qualified or working towards qualification. CliniQ counsellors have experience in a range of therapeutic approaches including person-centred, psychodynamic, and cognitive behavioural therapies.

All of our counsellors receive clinical supervision from experienced counselling supervisors within the CliniQ team. Supervision is an essential element of ethical counselling practice, and helps our counsellors to provide the best support to our trans and non-binary clients. 

About your sessions

We offer up to 12 sessions of 50 minutes each. This may sometimes be extended on agreement with your counsellor.

Counselling will usually take place once a week, at the same day and time. Any sessions that you miss or cancel will count towards your allocated 12 sessions, unless these have been agreed at the start of counselling.

At present, our counselling service is free to all clients. However, if you are able to contribute towards our costs, a donation for sessions will be gratefully received and used to fund our wellbeing services.

You may agree on a particular area of focus with your counsellor for these sessions. While your counsellor will explore possible issues with you, it is your choice what you discuss in your counselling.

How do I sign up for counselling?

At the moment we are not taking any more applications for counselling.  We will update this page when we re-open our waiting list.

Once you are registered we will put you on our waiting list, which, due to heavy demand, is currently several months long so, regretfully, we will only be accepting new applications from people who reside in the Greater London area.

We will then schedule an assessment session with you. This is an initial consultation where you can tell us about your needs and what you hope to get out of counselling, so that you can be assigned to a suitable counsellor. We will also ask you to complete a mental health questionnaire to help us better understand your needs.

Will my counsellor be available to me in a crisis?

Your counsellor will only be available to you at your scheduled appointment times. You may find it helpful to create a crisis plan with your counsellor, which will help you think about how to get support and take care of yourself in between sessions.

Here are some organisations who can offer support if you are in crisis:

  • Samaritans: 0845 7909090 (24 hour helpline)
  • Mindline Trans+ helpline: 0300 330 5468 (Mondays & Fridays 8pm-midnight)
  • Galop LGBT+ domestic abuse helpline: 0800 999 5428
    (Monday to Friday 10am – 5pm; Wednesday to Thursday 10am – 8pm)

Trans Mental Health Study 2012  A research report representing the largest survey of its kind in Europe, providing groundbreaking data on trans people’s mental health needs and experiences, explored in the context of daily life, social/support mechanisms and when accessing healthcare and mental health services.

Article in Therapy Today  In an article in the BACP’s April 2018 edition of Therapy Today, Igi Moon and Michelle Ross explore what gender means for them and why therapists should feel able to admit to not knowing.